A modelling technique for re-engineering business processes controlled by ISO 9001
نویسندگان
چکیده
This paper discusses the principles of a modelling technique called IDEF9000. IDEF9000 takes a systems view of a Fulfil Order Process and allows the modelling of activities, functional relationships and data. Developed from the original IDEF0 modelling technique, IDEF9000 uses an extended syntax and semantics to identify the links to the ISO 9001 quality standard and visually highlights them for redesign. The paper describes the method and its application in a case study. # 2002 Elsevier Science B.V. All rights reserved.
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ورودعنوان ژورنال:
- Computers in Industry
دوره 49 شماره
صفحات -
تاریخ انتشار 2002